SatWeb allows you to manage your technical service from anywhere and on any device. Manage your workshop branches and receive equipment for repair by assigning tasks to your technicians.
Organize all your customer complaints and requests with service orders based on their level: normal, urgent, and emergency. Obtain management indicators and keep your customers informed of the service level.
Bring a piece of equipment into the workshop, detailing the customer's information, the equipment (make, model, and serial number), the fault, the date promised to your customer, and the accessories that come with it.
It's a software for managing technical service. Connect to the Internet from any operating system and manage your repair shop. SatWeb is SaaS (Software as a Service), a distribution model that provides the customer with a service that includes infrastructure, support, applications, and maintenance.
By improving the management of your technical service, both in the workshop or laboratory (through repair orders) and in the field (service orders). It was specifically designed for the technical service sector and operates 100% in the cloud, allowing the software to be used from any device (Mac, PC, Linux, etc.) at any time.
MORE INFORMATIONAutomated WhatsApp notifications for your customers. Stop wasting time on notifications after completing an order!
LEER MÁSWith the update to the SatWeb app, it's now possible to attach photos from the gallery to orders. Previously, only photos from the camera could be attached.
LEER MÁSBy downloading this app, your customers will be able to: Generate or create new claims. Track ongoing and completed services and repairs. When creating a claim, view only the equipment associated with that customer. Each customer must have a username and password assigned in SatWeb.
LEER MÁS