SatWeb allows you to manage your technical service from anywhere and on any device. Manage your workshop branches and receive equipment for repair by assigning tasks to your technicians.
Organize all your customer complaints and requests with service orders based on their level: normal, urgent, and emergency. Obtain management indicators and keep your customers informed of the service level.
Bring a piece of equipment into the workshop, detailing the customer's information, the equipment (make, model, and serial number), the fault, the date promised to your customer, and the accessories that come with it.
It's a software for managing technical service. Connect to the Internet from any operating system and manage your repair shop. SatWeb is SaaS (Software as a Service), a distribution model that provides the customer with a service that includes infrastructure, support, applications, and maintenance.
By improving the management of your technical service, both in the workshop or laboratory (through repair orders) and in the field (service orders). It was specifically designed for the technical service sector and operates 100% in the cloud, allowing the software to be used from any device (Mac, PC, Linux, etc.) at any time.