Real-Time Operations Dashboard
Turn insights into action. Monitor key service metrics in a clean, dynamic interface—active work orders, technician assignments, response times, and more. Make fast, informed decisions with live data.
Activity Heatmap
Know when demand peaks. Track service requests and claims by day and hour to detect usage patterns. Allocate staff efficiently, anticipate busy periods, and elevate customer satisfaction.
End-to-End Work Order Management
Run maintenance operations with precision. Manage corrective, preventive, and predictive maintenance (including field service) from one system—ensuring full visibility and technical oversight.
Customer Digital Signature on Service Completion
Instant confirmation, no paper, no delays. Once the job is done, the client can sign the work order directly from their mobile device. Satweb securely records the signature, streamlining order closure and providing legal proof of service acceptance.
Attach Files & Photos Right from Your Phone
Capture every detail, instantly. Snap photos, upload documents, and link technical files to each work order on the go. Satweb empowers your field team with efficient, real-time documentation and professional-grade service records.
Complete Equipment Profile
All technical data, at a glance. Track model, brand, serial number, installation date, maintenance schedule, and more. Satweb consolidates all essential information for traceability, diagnostics, and streamlined service planning.
Instant Claim Creation via Equipment QR Code
Fast, accessible, and direct communication. End users scan the QR attached to the asset and submit a claim immediately—including a photo and issue description. Satweb converts it into a tracked work order, streamlining service initiation from the field.